Awesome material. Very soft and premium quality.
Beautiful saree!! It was really an awesome experience.
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Shipping, Returns and Refunds
Shipping
We ship all our orders via our shipping partner Delhivery or via India Post. Orders are shipped within 2-3 days from your date of purchase, unless the product you ordered is available on an On-Order Basis. The shipping time for products available On-Order basis will be mentioned individually in the product description of that product. We do not ship orders on Sundays and on Public Holidays. COD facility may be available in certain cities in India. Please check for the availability of the facility in your city of residence.
We ship worldwide. International orders may be subject to additional custom requirements. Please check the regulations in your country before placing an order. COD is not available for international orders. All payments have to be made via a credit/debit card.
Cancellation
If you wish to cancel your order, please contact us within 12 hours of placing the order. Once an order has been shipped it cannot be cancelled. Any order cancelled within the given time will be refunded in full within 3-4 business days. COD orders will not be refunded since we have not received any money.
Returns and Refund
We have a 7 days return policy for all eligible products. If 7 days have gone by since you received your product, unfortunately we can’t offer you a refund or exchange.
How to request for a return?
You can request for a return (only on returnable products), by writing in to us at weavesoftradition@gmail.com.
1. Send us an email on weavesoftradition@gmail.com;
2. Mention your order id and date of purchase;
3. We will respond to you in 1-2 days after cross checking the date of delivery.
4. If your product is returnable, we will schedule a pick-up with our delivery partner.
5. Our delivery partner will contact you and collect the product from you. Keep the product packed, preferably in original packaging, with any tags intact and with the original invoice.
6. Once we receive the product, it will be thoroughly checked for saleability, originality, use/misuse. Once verified, a refund will be issued to your source of payment or your provided mode of payment in case of COD orders. For COD orders, we will write to you for your mode of payment and payment details once we have verified and checked the retuned product. Refund of amounts can take 5-7 working days. The entire return products can take 15-20 days.
We can offer you a full refund if and only if:
We will not be able to refund if:
We will be able to give you only a partial refund if,
Return of Defective Products
WE ensure that every product we dispatch is thoroughly checked for quality. Therefore there is a small chance that you will receive a defective product. However, if it does happen that you have received a defective product, please write in to us at weavesoftradition@gmail.com or contact our customer care number at +91 8197563131.
Please send us an image of the defect in the product and we will arrange for a pick up if we determine that the product is defective. Refund for the defective product will be initiated once we receive the product back.
Reverse Shipment
Reserve shipment for all your returns must be sent via our shipping partner Delhivery in cities where the reverse shipment facility is available. We will bear the reverse shipment costs for all eligible products.
Where reverse shipment facility is unavailable through Delhivery, the customer must ship the return themselves via India Post or other suitable courier services. We will refund your reverse shipment costs along with the refund for your order. Customers must include a valid postage/courier charges receipt for the reverse shipment expenses to be reiumbursed.
All international orders must be returned by the customers themselves. We do not offer international reverse shipments. The reverse shipment costs must be borne by the customers for all international orders.
In cities where the reverse shipment policy is available, our shipping partner will attempt to pick up the shipment two times on two consecutive days. If on both occasions the customer is unavailable to hand over the shipment, the customer will have to send the return themselves.
All returns must be sent to
Weaves of Tradition
H-301, Mantri Woodlands,
Arekere Gate, Bannerghatta Road,
Bangalore - 560076
How we process the refund:
International orders will not have reverse shipment facility available. Customers will have to return the product at their own expense. All the above conditions related to returns and refund will apply to international orders also.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at weavesoftradition@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at weavesoftradition@gmail.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.